Stephen Sutcliffe

Director of Finance & Accounting NHS Shared Business Services

Having 25 years’ experience working in NHS finance I am currently Director of Finance & Accounting at NHS Shared Business Services (NHS SBS), where my focus is to help shape a new era of shared services that underpin the NHS transformation agenda. I have held various roles across a range of NHS trusts (Acute, Community, Specialist) before being appointed Director of Finance at Oldham PCT where I assisted in establishing the Greater Manchester Commissioning Support Unit (CSU). I was appointed Director of Finance at Warrington Clinical Commissioning Group (CCG) before joining NHS SBS.


Workshop Day

Monday, October 14th, 2019

4:30 PM Workshop J: Beyond Implementation – Getting the best out of your RPA programme for the 2020s

Over two thirds of European SSOs are currently setting up Centres of Excellence, the majority of which are supporting RPA, AI, Business Process expertise and Data Analytics within businesses.
In this session, discover:
What are the key components beyond using RPA merely as a tool, and moving towards broader, value driven performance for your business?
How can RPA inform decisions surrounding “big data”, and business decision-making?
Discussion point - will we even be talking about RPA in 2 years time, or will it be BAU?

Main Conference Day 1

Tuesday, October 15th, 2019

5:20 PM Lessons in Automation Transformation From the UK's Largest Employer

The National Health Service employs 1.5 million people in the UK, and is the fifth-largest employer in the world. In this session, hear how this vast public sector organisation is transforming in order to deliver a better service to its business, to ultimately save more lives and deliver better care to millions of vulnerable children and adults. Learn how the NHS is reaching RPA maturity and advancing at scale, with an aim to have over 400 processes run by robots by the end of 2019. Discover how they are stepping up into AI technology, and are exploring the potential implications of machine learning and chatbots for the service centre of the future.

Check out the incredible speaker line-up to see who will be joining Stephen.

Download The Latest Agenda