NEXT GENERATION SHARED SERVICE MODELS
Shared services and global business service operations must embrace digital operations to drastically improve their customer journey, take internal processes to the next level, tap into a diverse talent and deliver additional ROI.
Yet evolving to digitalisation can deliver challenges like no other!
Take Your SSO Journey To The Next Level
Hosted by the IT Industry Development Agency (ITIDA), on 3 – 4 September 2019 in Cairo the Shared Services and Outsourcing Forum Middle East 2019 in Egypt will gather international and regional Shared Services, GBS and Outsourcing leaders together in a single platform to establish how to move along the maturity curve and deliver more value adding services.
OUR EXPERT SPEARKERS
Minister of Communications & Information Technology
Senior Vice President, HR Special Services
Deutsche Telekom AG Services Europe
Vice President Global Business Process Optimization, Finance & HR Services
Deutsche Post DHL
Global Business Services Director
Coca Cola Hellenic
Head of Global Business Services
ABB Global Business Services Centre
Vice President Finance, Middle East & Africa
Director BPO and Digital Transformation - India Site Leader
Head of Shared Services
Majid Al Futtaim
Global Head of HR Services & Solutions
Vice President, Egypt Center of Excellence
Head of HR
Orange Business Services Egypt
People Experience & Operations Director North Africa, Middle East, Turkey and Russia
Head of Technology Shared Services Egypt
Vodafone Group Services Limited
Director, Global Services
COO Global Human Resources / Head of Global People Services
Senior Manager, Systems Engineering & Automation
Testing Services, Sr. Manager, Technology Shared Services
Head of Egypt MSI Center and Deputy Site Leader
Orange Business Services
GSC Center Director
Head of Operation, Global Services Centers
Global Sourcing Association
WHY YOU CANNOT MISS THIS FORUM
HIGH-LEVEL STRATEGIC DISCUSSIONS: Listen to international and regional case study insights from ABB, Coca Cola Hellenic, DHL, HSBC, Majid Al Futtaim, Pfizer, Philips, and many more.
AVOID A HIGH COST FAILURE: Understand critical components in mitigating risk and measuring success to maximise the value of your SSO investments.
FROM IDEA, IMPLEMENTATION, TO OPTIMISATION: Identify the shared services roadmap to align with your strategic goals and maximise business growth.
FROM COST CUTTER TO VALUE CREATOR: Uncover key strategies to transition your SSO from a ‘support function’ to a ‘revenue generator’ to deliver significant business value.
NEXT GENERATION SHARED SERVICE CENTRES: Learn how to drive digital transformation through technology innovation and cutting edge advancements in Analytics, Robotics and AI.
WHO SHOULD ATTEND