03 - 04 September, 2019
The Nile Ritz-Carlton, Cairo, Egypt
Kerry Hallard, CEO at Global Sourcing Association
Global Sourcing Association Logo

Kerry Hallard


CEO
Global Sourcing Association

Conference Day Two: Wednesday, 4 September 2019

Wednesday, September 4th, 2019


12:10 PM INTERNATIONAL/REGIONAL PANEL DISCUSSION: Is Your Talent Ready For Digital? How Digital Labour Is Transforming The Shared Service Delivery Model

As the human component of shared services becomes more focused on analytical and data services rather than transactions, there will be a need to train employees to handle more value-added jobs.

This session will demonstrate the strategic steps to transition your shared service centre as automation becomes the norm.

Senior leadership will discuss:
  • How will the shift to digital labor impact shared services
  • What functions and processes are most suited for automation and offer the greatest potential short and long term benefits?
  • Will your talent management and succession planning practices provide the training and experience necessary to groom the next generation of leaders?
  • Establishing harmony between bots and people

Panelists:

Check out the incredible speaker line-up to see who will be joining Kerry.

Download The Latest Agenda