03 - 04 September, 2019
The Nile Ritz-Carlton, Cairo, Egypt
Steve Rudderham, Head of Global Business Services at AkzoNobel

Steve Rudderham

Head of Global Business Services

Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda

Conference Day Two: Wednesday, 4 September 2019

Wednesday, September 4th, 2019

2:25 PM INTERNATIONAL & REGIONAL PANEL DISCUSSION: Measuring The Success Of Your Shared Service Model

A number of organisations find themselves challenging the effectiveness of their existing Shared Service model; questioning whether it could be more effective and if it’s still fit for purpose and delivering value as planned.

Modern Shared Services are no longer seen as being based on the lowest transactional cost. So, how do you adopt the most state-of-art performance measurement tools to ensure your Shared Services’ performance gets measured effectively?

This exclusive session will demonstrate an effective framework to measure the success of your shared service model.

Senior leadership will discuss:
  • Why measuring shared service effectiveness is crucial to ensure increased value and stakeholder buy
  • Highlighting effective performance management and reporting frameworks
  • Key performance indicators you must consider