NEXT GENERATION SHARED SERVICE MODELS 

Shared services and global business service operations must embrace digital operations to drastically improve their customer journey, take internal processes to the next level, tap into a diverse talent and deliver additional ROI.

Yet evolving to digitalisation can deliver challenges like no other!

Take Your SSO Journey To The Next Level

Hosted by the IT Industry Development Agency (ITIDA), on 3 – 4 September 2019 in Cairo the Shared Services and Outsourcing Forum Middle East 2019 in Egypt will gather international and regional Shared Services, GBS and Outsourcing leaders together in a single platform to establish how to move along the maturity curve and deliver more value adding services.


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OUR EXPERT SPEARKERS

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WHY YOU CANNOT MISS THIS FORUM

HIGH-LEVEL STRATEGIC DISCUSSIONS: Listen to international and regional case study insights from ABB, Coca Cola Hellenic, DHL, HSBC, Majid Al Futtaim, Pfizer, Philips, and many more.

AVOID A HIGH COST FAILURE: Understand critical components in mitigating risk and measuring success to maximise the value of your SSO investments.

FROM IDEA, IMPLEMENTATION, TO OPTIMISATION: Identify the shared services roadmap to align with your strategic goals and maximise business growth.

FROM COST CUTTER TO VALUE CREATOR: Uncover key strategies to transition your SSO from a ‘support function’ to a ‘revenue generator’ to deliver significant business value.

NEXT GENERATION SHARED SERVICE CENTRES: Learn how to drive digital transformation through technology innovation and cutting edge advancements in Analytics, Robotics and AI.

WHO SHOULD ATTEND

SHARED SERVICES

Finance

OPERATIONS

HUMAN RESOURCES

GLOBAL BUSINESS SERVICE

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