As technologies advance, services become automated, and the face of the workforce rapidly changes – the importance of a strong Shared Services Leader is critical. In this intimate, finance focused exchange, network with Heads of Shared Services, and learn how they are guiding their enterprises through some of the biggest SS transformations yet.

Through presentations, panel discussions, round tables and 1:1 pre-scheduled meetings with best-of breed solution providers, break down three of the core challenges facing Shared Services leaders:

  • Streamlining Business Efficiency and Reducing Costs
  • The Impact of RPA on Offshoring and Outsourcing
  • Creating An Agile Workplace to Deal With The Impact Of Disrupters
  • Retraining And Maintaining A Flexible Workforce During Transformation

Request Invitation for 2020

Highlights of Shared Services Leaders Exchange 2019

2019 Past Speakers

View All Speakers

2019 Sponsors & Exhibitors
Media Partners

The Exchange Format

1:1 Business Meetings: Take part in one-to-one private business meetings with shared services solution providers that can help you navigate your biggest challenges

5 Star Venue: Take 2.5 days out of the office to not only learn, but also to relax and brainstorm in luxury at the Mercure Gold Coast Resort. Bonus: Accommodation is waived for qualifying attendees.

Mix & Mingle: Because of the unique structure of the Exchange, networking is more productive with shared challenges, insights and goals during scheduled activities.

Project Analysis: Your specific challenges are put under the spotlight and unpacked by peers and experts through outcome based group discussions.

Benchmarking: : Customise your agenda by pre-selecting from over 25 crafted sessions reflecting the strategic issues senior shared services executives have identified as priorities.

Exclusive: The Exchange gathers only 50 top tier shared services executives in order to maximise interaction and learning, and provide actionable takeaways that will guide digital transformation projects.

Post Show Report

Why Sponsor?

Speak To The Right People At The Right Time

Attendee Qualification Criteria

We qualify all attendees on job function, strategic responsibility, and budgeting authority to ensure you’re guaranteed to meet and engage with an elite group within the contact centre industry.

To learn more about our Attendee Qualification Criteria, please get in touch with us below!

Enquire as a Delegate

Anita Bouzeid
Delegate Sales Manager


Enquire as a Sponsor

Collin Lawrence
Exchange Sponsorship Director


Sponsor Testimonials

We have been successfully running exchange events internationally for several years. The video below will give you an insight into why the format is so highly regarded by both solution providers and end users.