02 - 04 March, 2020 | Mercure Gold Coast Resort
Cheryl Noorbergen, Head of Finance Centre of Excellence at Qantas

Cheryl Noorbergen

Head of Finance Centre of Excellence

Check out the incredible speaker line-up to see who will be joining Cheryl.

Download The Latest Agenda

Exchange Day One: Tuesday, 3rd March 2020

Tuesday, March 3rd, 2020

4:00 PM How Qantas Are Transitioning From Cost And Timing To Customer Service Insights And Streamlined Processes

4 Months ago, Qantas embarked on the first step of a digital transformation that will see their centre of finance excellence transform into a next-generation business insight centre.

In this session, hear how Cheryl and her team:
  • Went live with a new revenue accounting system, with an opening balance of $2.4Billion and 23Million individual coupons
  • Handles a resulting restructure of transactional services and the existing operating model
  • Implemented new analytical systems to drive greater business insights into the business