02 - 04 March, 2020 | Mercure Gold Coast Resort
Jennifer Traynor, Commercial Director - Business and Wholesale at Optus

Jennifer Traynor

Commercial Director - Business and Wholesale

Check out the incredible speaker line-up to see who will be joining Jennifer.

Download The Latest Agenda

Exchange Day One: Tuesday, 3rd March 2020

Tuesday, March 3rd, 2020

2:00 PM Supporting Business Wide Digitisation With A Fast Paced Finance Transformation and Restructure At Optus

18 months ago, Optus embarked on a business wide transformation journey, committing to meet customer expectations with a new digital readiness. As a result, the finance team has had to reassess its digital roadmap and re-design their ways of working.

In this session hear how Jennifer and her team have:
  • Moved from business partners to a 2 tiered structure – with 20% of the team as subject matter experts and 80% of the team sitting in a Centre of Excellence
  • Built a digital roadmap with buy in from stakeholders and third party advisors
  • Built in-house robots to speed up processes and reduce costs
  • Implemented transformation phases in parallel with each other