Exclusive Content

Raising the Bar with Automation and Talent: The Next Step for U.S. Finance & Accounting Shared Services Centers

Raising the Bar with Automation and Talent: The Next Step for U.S. Finance & Accounting Shared Services Centers

This exclusive report explores the role of automation and talent in driving efficiency in Finance & Accounting (F&A) Shared Service Centers (SSCs) in the United States. More specifically, it:
  • Dives into case studies on Robotic Process Automation (RPA) in F&A
  • Identifies F&A processes that can benefit from automation
  • Lists key skills that F&A professionals require in order to thrive in the age of automation
From Artificial Intelligence to Financial Intelligence

From Artificial Intelligence to Financial Intelligence

AI has made its way into finance departments. How do these technologies impact finance functions and workflows? What transformations can be predicted? How will this technology shape tomorrow’s finance department?

As a finance leader or accounting professional, you are certainly wondering about ways to apply AI in your day-to-day activities and how it will impact your trade.

AI is and has historically been a subject of debate and speculation, fear and fascination, and definitely raises a lot of questions. This whitepaper aims to explain clearly how artificial intelligence applies to financial and accounting processes, and its predictable effects.

Finance Shared Services of the Future: Promoting Digital Performance through IA, Data Analytics, and a New Talent Profile

Finance Shared Services of the Future: Promoting Digital Performance through IA, Data Analytics, and a New Talent Profile

SSON Analytics has analyzed more than 1,000 Finance Shared Services Centers (SSCs) across the United States. Most of them fall into the Banking, Financial Services and Insurance, and Manufacturing industries while New York City has the largest SSC population. Interact with the heat-map to find out where enterprises have chosen to base their Finance SSCs and much more.

Next, with Shared Services leaders now, more than ever, actively seeking technology to drive improved business performance and create added value, this report will uncover the latest IA implementation strategies, most popular finance tools, and workforce skills priorities.

2020 Digital Opportunities

2020 Digital Opportunities

SSON operates under three distinct brands - SSON, SSON Analytics and SSO Week - the biggest and longest running SSO event series. Each offers SSO professionals the information, tools and connections they need to succeed.

Our partners work with us to amplify their content and position their brand through highly targeted lead generation and thought leadership Omni channel campaigns.

A Breakdown of the Top Five Challenges for Finance & Accounting

A Breakdown of the Top Five Challenges for Finance & Accounting

We surveyed 160 industry leaders to uncover the top five challenges for finance and accounting. These challenges will be addressed at length at the conference, along with innovative solutions to increase your organization's business efficiency. Download the infographic for a complete breakdown of the top challenges facing finance and accounting professionals.

If you enjoy reading this, be sure to join us June 16 - 19 in Dallas! You will walk away with the innovative tools and strategies to empower excellence in your service operations.

How To Turn AP Into A Value And Profit Engine

How To Turn AP Into A Value And Profit Engine

In the drive to improve efficiency and productivity, many enterprises have turned to Shared Services Centers (SSCs) as a solution to centralize control and reduce costs. Yet, despite improvements, most organizations still have not got Accounts Payable (AP) right, remaining stuck with predominantly manual, siloed processing. Without automation, even Shared Services can only go so far.

Despite the efficiencies gained by centralizing control over invoices, many Finance SSCs are still held back by inefficient processes, late payments, high operating costs, overwhelming numbers of exceptions, inaccurate reporting, limited visibility of invoice spend and a lack of invoice flow traceability. How can AP break through this to become a value and profit engine in Shared Services?

Download the article to learn more or we can email you a copy.

Five Keys to Designing the Future Finance Model

Five Keys to Designing the Future Finance Model

The optimized finance model for the future needs to combine strong competencies in the new emerging technologies with the highest levels of customer service and relationship management.

Thus finance will optimize the use of robotic automation, while at the same time leverage the human workforce for value-adding services that drive business opportunities and success.

More and more CFOs are looking to their finance services as a strategic partner. No other function in the organization has access to and visibility over enterprise data as finance does. New automation and data analytics tools now offer finance the means of optimizing its critical position within the enterprise. The future, in other words, will provide the opportunity for finance to emerge from its caretaker role, and take a leading position in guiding enterprise strategy.

What’s needed, however, is the right model. This report will help you establish yours.

How Data Analytics Can Drive a Better Talent Retention Strategy

How Data Analytics Can Drive a Better Talent Retention Strategy

For the past three years the headlines have been full of nothing but automation and, indeed, RPA has proved itself a game-changer in driving more efficient processes and productivity. However, we may yet find that RPA is nothing more than an enabler for more intelligent business services.


Many organizations today are waking up to the opportunities presented by more effective data mining, data management, and data analytics. The resulting insights are driving entirely different decisions that not just save time and costs – but promote a competitive advantage. Read this article to discover how four new skill sets are driving a number of benefits for organizations.

Leverage RPA for Your Cognitive journey

Leverage RPA for Your Cognitive journey

This presentation covers the Case Study: Leveraging RPA For your Cognitive Journey. Automation architects from McKesson show a first-hand overview of their organization’s automation journey, including:

• Emerging Technologies
• Cognitive Automation and beyond
• Reimagining the workforce with automation
• What is Amelia?
• and more!

 

Presented by:
Alex Mansur, Intelligent Automation Architect, McKesson
Goutham Radhakrishnan, Automation Architect, McKesson

Transforming Global Payroll

Transforming Global Payroll

The digital age is redefining enterprises in previously scarcely imaginable ways, not just at the front-end of the business – through interactive, mobile-enabled, customer-centric apps – but also the back end.

Shared Services are taking a leading role in driving standardized, digitized, and increasingly automated services. Finance and HR are typical examples of functions whose performance is optimized through process as well as technology-driven innovations.

This report will help you clarify your Payroll strategy and identify new ways to optimize it.

5 Predictions on How RPA Will Drive Finance Forward

5 Predictions on How RPA Will Drive Finance Forward

Check out this article to learn the top five predictions for RPA within finance!

North American State of the Shared Services Market Report 2019

North American State of the Shared Services Market Report 2019

Access the North American State of the Shared Services Market Report 2019 to learn about the trends and opportunities the occurring in the industry. Review the data and analytics provided by the top shared services leaders for insights into Shared Services.

Planning and Launching your FSSO

Planning and Launching your FSSO

In this presentation, Angela Schuchart, Director Finance SS, U.S. Venture, Inc. discusses the strategies and tools to develop a FSS model


The New Role of Finance Leaders: Risk Taker

The New Role of Finance Leaders: Risk Taker

The role of today's Finance lead is about far more than cost-effective processing, cash management and control. Over the past two decades, the Shared Services and Outsourcing Network (SSON) has tracked the evolution of Finance to what is today a data-driven and intelligence-enabled seat of decision-making. And while not every organization is there yet, the trend across enterprises is pointing in the same direction.

The question presents itself, therefore: How do CFOs set their targets, today? How do they define their roles in the digital enterprise? What is their value-add, as financial processing falls into line?

Download SSON's report to learn more.

What are the Best Business Process Model Solutions in F&A Shared Services?

What are the Best Business Process Model Solutions in F&A Shared Services?

There are plenty of models, but which is right for you?

The key business process models prevalent in the Finance & Accounting (F&A) Shared Services realm for the past two decades are:

  • Business Process Outsourcing (BPO)
  • Business Process Management (BPM)
  • Business Process Transformation (BPT)
  • Business Process Services (BPS)
  • Co-Sourcing
  • etc.

…in the third-party space (customers outsourcing work to external service providers);

  • and Global Business Services (GBS) in the captive space (outsourcing work to a different team and/or location within the same organization).
Each of these models began with certain objectives only to realize later that eventually the speed of execution with the least dependence on the customer was the key differentiator. Download the full article to continue reading.


The Ultimate Change Management Guide To Improve Deliverables And Ensure Long-Term Success

The Ultimate Change Management Guide To Improve Deliverables And Ensure Long-Term Success

Change management is the key to the success of your FSSO initiatives! In this presentation Kashmir Birk, Founder, True North discussed change management and employee engagement techniques that will allow you to:

• Enable on-going change for sustainable support and business results

• Manage cultural changes while keeping employees engaged and motivated

• Master ongoing communication that is relevant and resonates with stakeholders and employees

• Execute a plan to manage the challenges created by the growth of digital labor


Blueprint For Achieving Process Excellence & Sustainability

Blueprint For Achieving Process Excellence & Sustainability

In this presentation, Bryce Tawny, Process Execution & Solutions Consultant, Advisory Board Member, University of North Texas School of Accounting discussed how a few years into your Shared Services journey you need to re-evaluate existing processes, review workflows, and re-think different service delivery models to prove the value of your SSO. Continuous improvement and process excellence are keys to ensuring the sustainability of your SSO, but achieving them is not always easy. Bryce covered:

• The different models for ensuring processes are continuously improved

• Discuss examples of process improvement

• Explore how an end-to-end process strategy can jump-start your improvement efforts

Moving Up The Shared Services Value Chain —Designing A Framework For Assessing And Improving Your FSSO

Moving Up The Shared Services Value Chain —Designing A Framework For Assessing And Improving Your FSSO

In this presentation, Cindy Pauls, CMA, Director of Shared Service, Borden Dairy Company shares strategies to add value to your organization including:

• A framework that can help you ensure your operations are aligned with leading practices

• Both tactical and transformative changes to help you realize your shared services goals

• Examine end-to-end processes to assess readiness for automation