All too often, companies treat automation as a quick fix for simplifying complex processes. However, unless processes are standardized and repeatable beforehand, implementing a new BPA solution will only complicate the process further.
In this presentation,Cindy Pauls, CMA, Director of Shared Service, Borden Dairy Co., presents on how to re-design your end-to-end processes to maximize the effectiveness of automated tools, as well as:
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