Many organizations have implemented finance shared services, but some have struggled do to it successfully. Others have stagnated after the initial launch or have become complacent with early wins. However, the most successful ones have evolved with innovative thinking, new technologies, and changing mindsets. During this session, you’ll learn:
• Key lessons from a successful finance shared services implementation
• Ideas for innovating that include expanding to other functions, automating with RPA, and improving customer service using universal agents
• Ways to leverage shared services practices and tools to improve other parts of the business
• Takeaways for establishing a continuous improvement culture
Check out the incredible speaker line-up to see who will be joining Patricia "Patti" M..