Trends Within Higher Education

Intelligent Automation in Higher Education Institutions (HEIs) – an overlooked opportunity to create value

Intelligent Automation in Higher Education Institutions (HEIs) – an overlooked opportunity to create value

We have postponed the 6th Shared Services in Higher Education- we will announce dates as soon as possible.

In the meantime, continue learning and networking with your peers at our Free Online Event this April 21st-22nd. REGISTER HERE

We have industry leaders from Princeton University, University of Illinois System, The George Washington University, University of Oregon Human Resources, University of Pennsylvania, University of Louisville & more sharing the inside scoop.

With ScottMadden Inc., Chazey Partners and Cornerstone sponsoring the online event.

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Shared Services in Higher Education Institutions (HEIs) are confronting growing expectations to decrease spend and optimize service delivery.

Although technology offers huge promise in achieving these goals, HEIs have been slow to jump on the automation bandwagon.

Come 2020, technology will make further inroads in Shared Services, and HEIs have to acknowledge the strategic importance of technology in order to position their institutions for future success. This report will look at how HEI Shared Services Centers (SSCs) can explore automation through use cases, tips on change management and Return on Investment (ROI) figures. Find out more by download the report.

Strategies for Employee Engagement: SSO Higher Education Edition

Strategies for Employee Engagement: SSO Higher Education Edition

We interviewed our past speakers to see what tactics they are using to enhance employee engagement.

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Learn and network with your peers at our Free Online Event this April 21st-22nd. REGISTER HERE

We have industry leaders from Princeton University, University of Illinois System, The George Washington University, University of Oregon Human Resources, University of Pennsylvania, University of Louisville & more sharing the inside scoop.

With ScottMadden Inc., Chazey Partners and Cornerstone sponsoring the online event.



Examining Current Trends in US Higher Education Shared Services Centers

Examining Current Trends in US Higher Education Shared Services Centers

In this Shared Services for Higher Education Report find out:

  • What is enabling you to perform more knowledge based work?
  • What is the biggest talent challenge your SSC faces?
  • Where are you on the Robotics Process Automation (RPA) journey?
The Transformative Potential of Shared Services in Higher Education: What's Behind the Promise and How to Nail the Transition

The Transformative Potential of Shared Services in Higher Education: What's Behind the Promise and How to Nail the Transition

This report showcases how Shared Services can create transformational change in operational efficiency within U.S. Higher Education Institutions. Through public and proprietary data sources it:

  • Sheds light on a successful shared services initiative by the University of Iowa
  • Outlines relevant performance measures of operational efficiency in Higher Education Institutions
  • Lists key pointers on how to successfully navigate the shared services transformation
The 5 Critical Factors to Shared Services Success in Higher Education

The 5 Critical Factors to Shared Services Success in Higher Education

What does shared services success in higher education look like?

From cost savings to increased efficiency, shared services has the potential to transform the higher education landscape in a myriad of ways. However, given the unique challenges higher ed SSO leaders face, such as increased competition over funding, acute resistance to change, and confounding levels of system complexity, how do you ensure your new SSO initiative is set up for success?

With this in mind, we at SSON partnered with 3 Shared Services for Higher Education speakers to develop a list of 5 core factors of SSO success:

  • Stakeholder Involvement
  • Talent Retention
  • Communication & Change Management
  • Technology & Process
  • Leadership & Vision

Includes insights from:

  • Lisa Sharpe, Project Director, Shared Services Operations, Office of the AVP for Finance, West Virginia University
  • Kelly Johnson, Director of Shared Services and Administration, University of Washington
  • Sarah Peri, Assistant Director of Operations & Academic Outreach Finance and Administration, Brown University

Report: The Transformative Potential of Shared Services in Higher Education

This report showcases how Shared Services can create transformational change in operational efficiency within U.S. Higher Education Institutions. Through public and proprietary data sources it:

  • Sheds light on a successful shared services initiative by the University of Iowa
  • Outlines relevant performance measures of operational efficiency in Higher Education Institutions
  • Lists key pointers on how to successfully navigate the shared services transformation