Intelligent Automation in Higher Education Institutions (HEIs) – an overlooked opportunity to create value

Intelligent Automation in Higher Education Institutions (HEIs) – an overlooked opportunity to create value

Shared Services in Higher Education Institutions (HEIs) are confronting growing expectations to decrease spend and optimize service delivery.

Although technology offers huge promise in achieving these goals, HEIs have been slow to jump on the automation bandwagon.

Come 2020, technology will make further inroads in Shared Services, and HEIs have to acknowledge the strategic importance of technology in order to position their institutions for future success. This report will look at how HEI Shared Services Centers (SSCs) can explore automation through use cases, tips on change management and Return on Investment (ROI) figures. Find out more by download the report.


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