April 20 - 23, 2020
Seattle, WA
Barb Biljan, System Director for HRIS and HR Shared Services, Human Resources Division at Minnesota State University

Barb Biljan


System Director for HRIS and HR Shared Services, Human Resources Division
Minnesota State University

Check out the incredible speaker line-up to see who will be joining Barb.

Download The Latest Agenda

Main Day 1, Thursday, April 25, 2019

Thursday, April 25th, 2019


9:00 AM PANEL DISCUSSION: THE TOP FIVE CRITICAL SUCCESS FACTORS FOR SHARED SERVICE IN HIGHER-ED

Taking a one-size-fits-all approach to implementation of a SSC will result in failure. There are many factors to be considered before and after you have launched a shared services model to ensure continued success. When done right, Shared Services is a value-added business model that will increase efficiency, reduce cost and increase competitiveness. Our panelists, who come from institutions of varying sizes, will share the top five factors that have helped in the success of their shared services operation.

2:30 PM THE BENEFITS OF DEVELOPING EFFECTIVE GOVERNANCE AT YOUR PRE-LAUNCH SHARED SERVICES STAGE & HOW TO MAINTAIN A STRONG GOVERNANCE PROGRAM

Effective governance is a vital foundation for launching and maintaining shared
services. To ensure your SSC’s various initiatives are successful, establishing an
active and effective governance committee (and initiatives) at your pre-launch
and implementation stages is essential.
In this session, we will explore:
∙∙ Various governance structures and how they can benefit your SSC wherever
you are on the path
∙∙ How to establish an effective governance committee
∙∙ How to establish, implement and manage effective governance Initiatives to
ensure program success