April 20 - 23, 2020
Seattle, WA
Betsy Curry, Manager at ScottMadden

Betsy Curry


Manager
ScottMadden

Check out the incredible speaker line-up to see who will be joining Betsy.

Download The Latest Agenda

Pre-Conference Workshops, Wednesday, April 24, 2019

Wednesday, April 24th, 2019


1:00 PM WORKSHOP C: DRIVING SHARED SERVICES SUCCESS AT EVERY STAGE OF THE JOURNEY – STRATEGIES AND TACTICS FOR LONG-TERM SUCCESS

Far too often, organizations invest heavily in the upfront planning and implementation of their shared services model only to let their shared service center stagnate over
time. However, successful Shared Services operations continue to adapt and expand after the initial launch to meet the ever-changing needs of their internal customers.
In this workshop, we will provide detailed strategies and tactics essential in every stage of your journey to stabilize, standardize, and innovate your shared services
operations—pre and post launch. Specifically, we will discuss:
∙∙ Building a long-term strategy for success
∙∙ Establishing a continuous improvement culture
∙∙ Measuring and analyzing performance
∙∙ Building your talent