Driving Competitive Growth and Sustainable Advantages with Shared Services

April 20 - 23, 2020 | Seattle, WA

Erika Wilson

Sr. Director Health Sciences Sponsored Projects Pre-Award Office and Health Sciences Research Service Core, Interim ADCS Finance University of California San Diego

Erika Wilson is the Senior Director for both the Health Sciences Sponsored Projects Pre Award Office and the Health Sciences Research Service Core.

Erika is a long standing UC San Diego employee with 35 years of diverse experience in department business office and sponsored research management. She has held positions at the general campus, the Scripps Institute of Oceanography Marine Physical Laboratory, and the School of Medicine. She most recently served as the Director of Strategic Research Initiatives where she focused on the development and implementation of new sponsored research administration processes and programs in the Health Sciences. Erika is an acknowledged expert in pre- and post-award administration, thus bringing essential experience to this leadership role. Erika has been involved in many campus and Health Sciences initiatives in research administration including most currently eRAP and SPUG. She has also redesigned and launched the curriculum for the current highly successful Health Sciences Research Administration A-Z training program that is open to campus-wide participation.

Main Day 2, Friday, April 26, 2019

Friday, April 26th, 2019

2:50 PM MEASURING FOR SUCCESS: DEMONSTRATING ROI THROUGH METRICS AND BENCHMARKING

There is constant pressure to demonstrate ROI and cost savings especially within your shared service center. To demonstrate that your initial goals for your SSC have been met you need to determine key performance indicators as well as a baseline from which to measure success. This session will show you where and how to start, what to measure, and what technologies can be leveraged to better serve your performance measurement.
∙∙ Determine metrics and KPIs to apply to your shared service center
∙∙ Discover how to measure as well as analyze the results of your performance measurement to make tangible changes
∙∙ Demonstrate an ROI through metrics and benchmarking to receive and maintain buy-in

Check out the incredible speaker line-up to see who will be joining Erika.

Download The Latest Agenda