Sr. Director Health Sciences Sponsored Projects Pre-Award Office and Health Sciences Research Service Core, Interim ADCS Finance
University of California San Diego
Main Day 2, Friday, April 26, 2019
Friday, April 26th, 2019
There is constant pressure to demonstrate ROI and cost savings especially within your shared service center. To demonstrate that your initial goals for your SSC have been met you need to determine key performance indicators as well as a baseline from which to measure success. This session will show you where and how to start, what to measure, and what technologies can be leveraged to better serve your performance measurement.
∙∙ Determine metrics and KPIs to apply to your shared service center
∙∙ Discover how to measure as well as analyze the results of your performance measurement to make tangible changes
∙∙ Demonstrate an ROI through metrics and benchmarking to receive and maintain buy-in