The Must-Attend Shared Services and Outsourcing Event in MENA

08 - 10 December, 2019 | Palace Downtown, Dubai, United Arab Emirates

Interactive Report: The Middle Eastern Shared Services 2019 Visual Analytic Workbook

Interactive Report: The Middle Eastern Shared Services 2019 Visual Analytic Workbook

Middle Eastern SSCs are striving to add more value by expanding service scope and leveraging automation, but change management remains a huge hurdle to surmount. This report will dive into existing trends of Shared Services based in the Middle East. Through public and proprietary data sources, it will:

  • Give an insight into the features and strategies of Middle Eastern Shared Services Centres (SSCs)
  • Assess the state of automation-readiness and list pain points faced by SSCs in their automation journeys
  • Shed light on how employee needs matter in organisational change management and list three tips on how to improve change management communication

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