Every year, SSON’s survey highlights enormous progression in Shared Services’ evolution. The past couple of years have shown a clear move away from transactional, human-based work towards data driven, knowledge-based activity – enabled by automation.Shared Services Organisations in the Middle East are developing new competencies and taking on growth, frequently...

Middle Eastern SSCs are striving to add more value by expanding service scope and leveraging automation, but change management remains a huge hurdle to surmount. This report will dive into existing trends of Shared Services based in the Middle East. Through public and proprietary data sources, it will:Give an insight...

What does transformation look like? In one word: it’s automated. But the technology is generally the easy part. It’s People that are your key challenge. And to bring people along on the journey requires change management.Read this article for insights on how to support effective change manage.

Put together by the SSON Analytics team, this report looks into the shared services trends in the Middle East and provides costs comparison across the Top 5 SSC cities and Top 5 emerging cities in the region.

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