The Must-Attend Shared Services and Outsourcing Event in MENA

08 - 10 December, 2019 | Palace Downtown, Dubai, United Arab Emirates

Ellen Meekels

GBS Global Head of Reporting and Data Analytics Ingram Micro

A business intelligence and finance executive with more than 15 years of international experience. As a leader of reporting and data analytics, Ellen pioneered the alignment of business KPIs and performance measurements across Global Business Services and Country Operations.

SSOW Middle East | Conference Day Two: Tuesday, 10 December 2019

Tuesday, December 10th, 2019

12:10 PM EVOLVING YOUR DATA MANAGEMENT STRATEGY

From data collection, processing, storage, to security management – what comprehensive strategy works for you?

Moderator:

3:00 PM PROCESS MINING & INTELLIGENCE: HOW TO ACHIEVE TRANSPARENCY, COST SAVING AND OPERATIONAL EXCELLENCE

With 68% of shared services looking to grow their ability to mine data embedded tracking software and record processes in the next 6 – 18 moths and only 34% of SSOs actively using process mining, there is work to do to help organisations scale up quickly to achieve cost savings now.

  • Key Discussion Points:Explore ways to capture process data by leveraging user key strokes to construct a process model
  • Examine how network-based data algorithms are being used with the assistance of AI to improve performance of an existing model
  • Evaluate how to highlight patterns and trends associated with the analytics you are gathering and use it to inform

Check out the incredible speaker line-up to see who will be joining Ellen.

Download The Latest Agenda