The Must-Attend Shared Services and Outsourcing Event in MENA

08 - 10 December, 2019 | Palace Downtown, Dubai, United Arab Emirates

Steve Snowdon

Head of Lean Management Mashreq
A change management professional spearheading the design, delivery and implementation of lean, intelligent process automation and agile segmentation and projects.

SSOW Middle East | Conference Day One: Monday, 9 December 2019

Monday, December 9th, 2019


  • Why Mashreq chose RPA and how has it affected a regionally leading bank?
  • Critical success factors: Benefits realised and mistakes made
  • Meeting the ROI requirement

SSOW Middle East | Conference Day Two: Tuesday, 10 December 2019

Tuesday, December 10th, 2019

10:10 AM PANEL DISCUSSION: Creating a digital workforce – leveraging BPM, RPA, cognitive and analytics

As automation continues to expand, practitioners are recognising the importance of promoting a healthy culture of innovation. Opening up the creative potential of your team by using augmented technologies can improve engagement and work satisfaction while increasing adoption rates. How to develop a strategy that expands your RPA usage and gives your coworkers an opportunity to participate as change agents?


Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda