The Must-Attend Shared Services and Outsourcing Event in MENA
08 - 10 December, 2019
| Palace Downtown, Dubai, United Arab Emirates
Using the Shared Services Model to Capture an Emerging Opportunity for Revenue Generation
Whilst shared services, outsourcing and business transformation leaders across MENA have worked hard over the past few decades to improve their output and productivity, not since the early days of outsourcing has there been such an opportunity to leverage a competitive advantage as there is today. In a recent survey, shared services organisations in the region are aggressively developing new competencies and taking on growth, by leveraging new Centres of Expertise or Excellence.
At SSON, we believe that the shared services and outsourcing market in the Middle East has a life of its own, and the potential for growth is endless (UAE Outsourcing and Shared Services to hit US$6.8bn by 2023). This is what the 2019 show will be about.
After the overwhelming success of our 6th edition, we are very excited that the MENA edition of the world’s most reputable event, the 7th annual Shared Services and Outsourcing Week Middle East is coming back to Dubai from 8-10 December 2019!
Why the Middle East?
United Arab Emirates has the highest concentration of Shared Services Centres (SSCs) in the region followed by Saudi Arabia
Dubai is the city with the most number of SSCs
BFSI and Mining, Oil & Gas are among the top industries in the MENA region with the most number of SSCs
2019 SSOW Middle East Speaker Faculty
Claus Peter Schründer
Senior Vice President, HR Special Services
Deutsche Telekom AG Services Europe
Dr. Rene Zimmermann
Vice President
ABB Global Industries & Services
Sumit Mitra
CEO
Tesco Global Business Services
Anil Bhavnani
Director BPO and Digital Transformation - India Site Leader
Pfizer
Siddhartha Banerjee
General Manager - UI-UX Centre of Excellence
Vodafone
Steve Thompson
Chief Operating Officer
Tanfeeth – Emirates NBD Company
Mohamed El Bassuni
Head of Change & Transformation, Itmam Services
Abu Dhabi Commercial Bank (ADCB)
Manish Jain
Senior Director, Global Customer Service Operations, AMEA, Member of the board
BT
Tony Breen
Head of Shared Services
PepsiCo Asia, Middle East & North Africa
Ellen Meekels
GBS Global Head of Reporting and Data Analytics
Ingram Micro
Gopal Ahuja
Head of Shared Services Centre
IFFCO Group
Ashley Boots
SVP & Head of HR Operations and Transformation
Noor Bank
Dhiman Bhaumik
VP and Head of F&A, Procurement Operations and Business Services
Tanfeeth – Emirates NBD Company
Mhd Maher Shahadeh
Global Consolidation Reporting Manager
Schlumberger
Gagandeep Singh
Managing Director - GBS Asia Pacific
SWAROVSKI
Steve Snowdon
Head of Lean Management
Mashreq
Edwin Hage
Senior Director HR Shared Services
Jumeirah Group / Jumeirah Hotels & Resorts
Gary Thompson
Shared Services Industry Expert
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Nalin Tripathi
SSF Leader - Group Finance
Al-Futtaim
The #1 Shared Services Event In The Region
85%
Brand New Speakers and Organisations
100+
CXOs Attendees
14
Focused Round-Table Discussion
7:3
End-User/Sponsor Ratio
What our Past Attendees said
Event Partners and Sponsors
IQ Partner
Supporting Association
Media Partners
Media Partners
Media Partners
Media Partners
Media Partners
Media Partners
Social Media Partner
In Partnership With
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