Business Services can lead value creation as well as value capture for the organization by ensuring the right governance for solutions like Robotics, Machine Learning & AI.
In this session NAB will share an insight into how they are developing a detailed mapping strategy and governance framework to enable optimal process automation.
· From Machine Learning to Artificial Intelligence and bot enhancement
· The danger of jumping in too soon: process discovery, standardization and optimization before automation
· Post-identification waterfall and process prioritization for ROI
· Mitigating risk upfront through risk analysis and process mapping
· Creating a centre of excellence – a centralised approach to drive more value through business services
· End to end automation for service improvement
Head of Automation & Change