The often quoted holy grail of shared services is Global Business Services – a model that, although defined in various different ways, is based on united, common leadership; standard IT platforms; and a global strategy. Along with the benefits that the above confers, a key performance enabler of GBS is Global Process Ownership. But, just as GBS is not for everyone, and parts of its framework can be adopted by non-GBS teams, the strategic value of Global Process Ownership, too, can be widely leveraged.
Renewable energy company Ørsted relies on having a corporate reporting platform that allows for accurate, transparent reporting of crucial financial and non-financial information. Since becoming a CXO Software customer four years ago, Ørsted has been able to greatly enhance its reporting activities, adding more detailed insight into the company’s financial performance, as well as crucial information around sustainability and employee welfare.
Download the full case study to explore in more detail how InsightSoftware delivered their client an online dashboard for indepth reporting that allowed them to control systems, meet targets and deliver a better employee experience.
This interactive workbook analyses the results from ANZ respondents who participated in the 2018 State of Shared Services and Outsourcing Industry survey to examine the latest trends in ANZ Shared Services Centres (SSCs).
As Shared Services become more tech-enabled and move up the value curve, traditional core skillsets need to evolve, and leaders need to consider how to enrich their workforce to be more innovative and collaborative