The often quoted holy grail of shared services is Global Business Services – a model that, although defined in various different ways, is based on united, common leadership; standard IT platforms; and a global strategy. Along with the benefits that the above confers, a key performance enabler of GBS is Global Process Ownership. But, just as GBS is not for everyone, and parts of its framework can be adopted by non-GBS teams, the strategic value of Global Process Ownership, too, can be widely leveraged.
Learn about these Top 15 process attributes that will help you undertake proper and accurate process analysis to identify inefficiencies. To learn more about PRIME BPM, click here
Redefining Skills and Capabilities for the Digital Evolution of Shared Services - From Transactional to Value Add
As Shared Services become more tech-enabled and move up the value curve, traditional core skillsets need to evolve, and leaders need to consider how to enrich their workforce to be more innovative and collaborative