Balancing Agility And Governance To Effectively Deliver Customer Satisfaction
Balancing Agility and Governance to Effectively Deliver Customer Satisfaction
In this presentation from SSOW 2018 Lori Burdon, Director,
Portfolio and Change, Queensland Shared Services, explores:
Balancing the MOG changes with BAU
Keeping the customer at the centre
Lesson learned and opportunities for improvement
Please note: That all fields marked with an asterisk (*) are required.
*Processing your payment may take a moment. Please click submit payment only once, and do not refresh this page. Doing so may result in your credit card being charged more than once.