In 2017 Lion expanded their finance shared services team into a multi-function platform whilst also off shoring, representing a significant change in Lion’s operating model. 18 months later Enterprise Services is seen as an enabler of a broad range of strategic initiatives with a corresponding increase in scope of activities. In this session, Emma outlines how Lion:
Successfully rebranded and launched Lion’s shared service team to support Lion’s transformation agenda
Created the opportunity to realise significant incremental annual revenue through focussing on the customer experience
Engaged the broader business on the realising the benefits of end to end process optimisation
Check out the incredible speaker line-up to see who will be joining Emma.