15 - 18 June, 2020 | Pullman Melbourne Albert Park, Melbourne, VIC

Emma Beard

Enterprise Services Director Lion Co

Conference Day One: Wednesday, 12th June 2019

Wednesday, June 12th, 2019

2:55 PM Award Winning Case Study: Establishing a Multifunctional Shared Service that Business Partners Value and Want to Work With

In 2017 Lion expanded their finance shared services team into a multi-function platform whilst also off shoring, representing a significant change in Lion’s operating model. 18 months later Enterprise Services is seen as an enabler of a broad range of strategic initiatives with a corresponding increase in scope of activities. In this session, Emma outlines how Lion:

  • Successfully rebranded and launched Lion’s shared service team to support Lion’s transformation agenda
  • Created the opportunity to realise significant incremental annual revenue through focussing on the customer experience
  • Engaged the broader business on the realising the benefits of end to end process optimisation

Check out the incredible speaker line-up to see who will be joining Emma.

Download The Latest Agenda