Wednesday, June 16th, 2021
While many institutions are looking at reducing their offshoring partnerships
in order to regain control over processes which suffered during crisis, for some
this is not an option. Bringing outsourced processes back in-house is incredibly
expensive and time-consuming. So while they are looking to recover from crisis,
what can organisations do to mitigate risk in their operations and strengthen
current models, to ensure continued service provision, rather than flipping the
model completely?
• What crisis demonstrated: outsourcing and reliance
• Mitigating that risk to maintain stable service level when bringing in-house is
out of the question
• Upskilling people to be able to manipulate and consume the huge data sets
available in real time
• The challenge of embedding benefits measurement in legacy environments
of low maturity
Check out the incredible speaker line-up to see who will be joining Ginger.
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