Karen Sutton

Chief Procurement Officer CBA

Conference Day One: Wednesday, 23rd September 2020

Friday, October 23rd, 2020

9:40 AM CXO Discussion Panel: Driving The Back Office Forward: How Can Shared Services Move up the Value Curve and Support Enterprise Wide Transformation?

This panel session will bring industry leaders together to analyse how shared services can become a proactive business partner to support industry shifts. Becoming an intelligent business partner goes beyond driving insights through advanced data analytics and incorporates the ability to contribute to enterprise priorities and transformation initiatives. In this session, leaders from across diverse shared service functions will join to discuss operational considerations which will bring shared services forward to play a central role in supporting business improvement.

  • Moving up the value curve: why should shared services re-evaluate its role in enterprise?
  • Alignment to business strategy: adaptations for differing shared services models
  • Challenges of positioning the back office as a value add partner to transformation
  • Next steps for operational strategy post-alignment: what can we ask for from shared services?

Check out the incredible speaker line-up to see who will be joining Karen.

Download The Latest Agenda