When looking to work more closely with business, it is first essential for business services to align with overarching priorities and strategy. In this session, NBN demonstrate how they are doing this, while simultaneously driving a customer-centric approach to enterprise services.
Large scale shift: from a ‘build’ to ‘operating’ company
Aligning business models for standardisation as we pivot
Shared services transformation, the centre of excellence and continuous improvement
Balancing outsourcing and automation to drive a customer led strategy
Positioning services as a consulting model for the business
Check out the incredible speaker line-up to see who will be joining Leasa.