15 - 18 June, 2020 | Pullman Melbourne Albert Park, Melbourne, VIC

Leasa Robinson

Head of Shared Service and Vendor Management NBN Co.

Conference Day Two: Thursday, 13th june 2019

Thursday, June 13th, 2019

11:55 AM Aligning Culture With a 80% Offshore and 20% Onshore Team to Drive Performance

Managing an offshore team is difficult, as we know that its harder to enforce process and procedure, communicate changes and invigorate leaders in our offshore centres. This session explores how Leasa is overcoming these challenges through some innovative initiatives with her offshore team.

  • Creating culture across nations through increased communication
  • How Leasa established a “no stupid questions” and judgement free zone for her offshore team, despite time zone differences to enforce correct procedure,
  • Reducing costs of managing an offshore

Check out the incredible speaker line-up to see who will be joining Leasa.

Download The Latest Agenda