15 - 18 June, 2020 | Pullman Melbourne Albert Park, Melbourne, VIC

Melissa Pinfold

Head of Quality & Capability (USO) AMP

Conference Day One: Wednesday, 12th June 2019

Wednesday, June 12th, 2019

5:05 PM Empowering teams to drive faster transformation using technology guide-rails in the form of ‘software that mimics a consultant’

AMP’s Life Insurance business is driving down the duration and cost of process transformation by empowering teams to think like improvement experts regardless of their level of experience.
Melissa and Niranjan discuss how Expertise Automation technology helps drive collective benefits across the organisation through empowering employees to:
  • Feel the process flow without getting caught up in complex process maps
  • Understand the metrics that matter, where, and why; and make the best use of whatever data is available, rather than wait interminably for the ideal data source
  • Investigate all that is important, while not wasting time on things that are not important
  • Get to insights faster, tell the story better

Check out the incredible speaker line-up to see who will be joining Melissa.

Download The Latest Agenda