12 - 13 June, 2019 | Pullman Melbourne Albert Park, Melbourne, VIC
Michael Daniels, Head: Operations Shared Services and Business Process Improvement at Standard Bank
Standard Bank Logo

Michael Daniels


Head: Operations Shared Services and Business Process Improvement
Standard Bank

Conference Day Two: Thursday, 13th june 2019

Thursday, June 13th, 2019


2:00 PM Creating a Workforce Transition Strategy: Repurposing Programs at Standard Bank to Effectively Manage the Future Employee

Cultural change is fundamental to a successful roll out of new digital technology. This session focuses on creating effective repurposing programs to help those people being displaced by new technology to upskill, taking people from where they are to what they are capable of in the 4th industrial revolution.
— Standard Bank’s repurposing program and strategy to reskill people into CX or upskill into digital operations
— Understanding Standard Banks case studies and examples of effective strategy to keep employees within the organisation
— Tackling cultural change to be ready to accept automation!

Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda