This panel discussion will look at back office advancement through continuous improvement and process excellence. The expert panelists will share perspectives on COE model design and the challenges faced on the journey to intelligent services.
The challenges of aligning people, processes, technology and systems
Creating Centres of Expertise with the right COE model
Continuous improvement strategies for intelligent service provision
Process mapping for the fastest ROI
Common road bumps on the RPA/AI journey and how to preempt or overcome them
Check out the incredible speaker line-up to see who will be joining Mike.
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