Neal Yang

P&O Director (HR SSC) Mars, China

Workshops: Monday, 15th June 2020

Monday, June 15th, 2020

2:00 PM Robotic Process Automation 101: Beginning the automation journey - opportunities, strategies, roadblocks and lessons learnt

Whether beginning the RPA journey or looking to scale, it is first critical to understand the foundations needed to ensure seamless and successful implementation. This session will equip you with the toolkit for beginning an RPA strategy and building on early stages to fast track deployment and success.

Neal, the P&O Director of the HR SSC for Mars China, will share his global expertise to guide you on how to design an automation journey and drive forward preliminary initiatives. From scaling RPA to looking at intelligent automation, this workshop will equip you with to building blocks for a successful journey.

How you will benefit:
  • Learn how to construct your roadmap for RPA and elect where the value-add will be
  • First steps: Strategies for standardizing and maturing processes for optimal implementation
  • Gain techniques for anticipating the key obstacles to successful RPA deployment
  • Scaling the RPA journey and identifying the next steps

Conference Day One: Tuesday 16th June 2020

Tuesday, June 16th, 2020

3:40 PM People and HR Panel Building a Social Enterprise Through a New Approach To HR in Your Shared Services Centre

This panel will bring together leaders in HR and people to share their insights into best practice workforce management. From developmental strategies to intelligent capability and culture, this panel will explore what being a social enterprise should look like.

  • Building a Social Enterprise Through a New Approach To HR in Shared Services
  • Defining the social enterprise
  • The relationship between employee experience, productivity and service quality in HR
  • Intelligent business coupled with social enterprise as a new robust model for business services
  • Learning, development and capability building
  • Leadership communication and buy-in – why?
  • Want cutting edge and great results? Get your culture right!

5:00 PM How Mars are Digitizing HR Operations in the APAC Region by Reengineering Processes and Increasing the Functionality of RPA

On their journey to uplifting the HR component of GBS services in the APAC region, Mars are investigating how they can expand their data analytics capability. In order to demonstrate their value to the business and ultimately gain a more influential seat at the table, they are reducing manual tasks to be able to focus on value-add work. In this session, they will share how they have planned and deployed RPA initiatives to
significantly improve the recruitment and employee journey, which they are now looking to scale.

- Developing an automation journey to free up resources and drive efficiency
- Process mapping, mining, analysis and standardization
  • Build and deployment of our recruitment chat bot
  • Operational RPA: the mobile integrated solution for recruitment
  • Progressing to a more intelligent functionality and adopting a design thinking approach
- Demonstrating value to the business to form tighter more effective partnerships
- Finding and retaining the best talent – why is this always a challenge?

Check out the incredible speaker line-up to see who will be joining Neal.

Download The Latest Agenda