Large organisations often have to manage complex operational structures across multiple regions, which has a huge impact shared services. However, with a new focus on people and business partnering initiatives, enterprises are seeing the results of negotiating the complexities of the environment and are driving business value through HR. This session will bring together HR leaders from various sized institutions with differing complexities, to discuss the journey to uplifting HR and the challenges on the road to success.

•        Confronting the complexity of group

governance when in growth mode

•        Centralizing transactional services to allow strategic business partnering

•        Aligning multi-regional systems & processes

•        Different maturity levels and resource allocation

•        Employee experience and culture: change management and upskilling as pivotal to

transformation success

•        Fast tracking digital uplift: driving analytics and process automation in Mars’ goal of global self-service HR

•        Investment in AI for analyzing big data

•        Expanding the scope of shared services as a result of crisis: health and wellbeing

-         Digital innovation and data science providing novel support to new services

-         Data tracking of wellbeing and performance in an outcome focused workforce

-         Internal communication enablement to foster community in remote working

•        Cross-functional collaboration between HR and IT for online health campaigns