When launching a new, shared service operation it is critical to have clear strategy, a detailed business case, a phased approach and a focuson your people and change management. This workshop will equip you with a toolkit for starting this journey, from gaining business buy-in to understanding how to implement and integrate successfully into existing business strategy. You will walk away with a clear understanding of the foundations necessary for SSO success.
How you will benefit:
The Shared Services Overview – Concept, Definition, Types, & Landscape.
Steps to setting up a Shared Service Center.
- Regulatory Scan and Location Assessment
- Model and Business Case
- Sequencing and Implementation Plan
- Operational Model
Discuss selection criteria to identify processes for Shared Services.
Gain insight into stabilization strategies and common design and implementation pitfalls
Understand change management as an enabler and practical techniques to ensure your SSO is future-fit.