Hear from Angela Mangiapane, President of Mars Global Services (MGS), about the ways Mars is approaching its multiyear transformation of its shared services function. By using a Purpose-driven approach to value creation beyond looking solely at economics, MGS has made great strides – but it’s by focusing on the people factor, and committing to “unlearning to relearn” that has truly redefined the role of the function within the business. Angela will share her philosophy about how this approach has impacted productivity, efficiency and is transforming the role of Mars’ shared services function from “back office” to “backbone” of the global food, confectionery and pet care organization.
Mergers and acquisitions can often be a challenging period. This is made even more challenging with on-going demands for growth, and ever-increasing projects to drive scale and efficiency in an organization. Hear from Keurig Dr. Pepper about their rationale and approach to putting HR at the center of a larger business strategy to enable the rest of the organization to manage through its merger and prepare itself, and other functions, for scale and growth. Learn about the methods taken, and the journey they have embarked on, to create a new vision for HR. Brenton Jones, Director, HR Operations at Keurig Dr. Pepper Inc.
In this session, hear from C-Suite leaders who have Business Services under their remit, and some who have come up through the ranks of SSOs, about their view on how SSO and GBS organizations are consistently adding value to their organizations.
The AI session for Business Services! As the pandemic rages on, AI and other automation technologies are being looked at as saviors for the business. In this session, Business Services Leaders will discuss: