Workshop Day Block B: Friday, August 28, 2020

Get the in-depth conversation and insights you want at this executive-level track. If you meet the criteria below, you can sign up for some or all of the discussion sessions below. You’ll spend quality time with other individuals who lead Global Business Services organizations and hear from a panel of your peers. These panels are designed to foster interactive participation, and will give you the opportunity to ask questions, answer questions and share your views:

11:00 am - 12:00 pm WORKSHOP E - SHARED SERVICES 501: NEXT GENERATION CONCEPTS TO BOOST THE VALUE OF YOUR SHARED SERVICES ORGANIZATION

Value creation falters when things are stagnate. So, it is essential to increase offerings in a manageable framework and rethink a traditional view of shared services.


Trey Robinson, Partner, ScottMadden, Inc.

Kimberly Davenport, Partner, ScottMadden, Inc




12:15 pm - 1:15 pm WORKSHOP G - HOW TO UNLEASH INNOVATION THROUGH STARTUPS

From the way in which startups think about problems to the way in which they tirelessly strive to improve their solutions, there are many aspects of the innovation lifecycle that progressive enterprises are learning to optimize by watching and collaborating with startups. New technology, ecosystems, user experience and data analytics represent just some of the domain areas if start up expertise that business leaders are infusing into their own operations. This workshop provides examples of areas and use cases where startups are helping to unleash innovation.



1:30 pm - 2:30 pm WORKSHOP H - ON YOUR MARKS, GET SET, GO! INTRODUCING BOT GAMES 2020

Want to end manual work? Learn why software bots can fix that and more. In this workshop you can create your action plan for business automation, AND get the chance to build your very own software bot

2:45 pm - 3:45 pm WORKSHOP I - CONSTRUCT YOUR PEOPLE-FIRST APPROACH TO RPA


4:00 pm - 5:00 pm WORKSHOP J - WORKFORCE OF THE FUTURE: BREAKING THE TRADITIONAL OPERATING MODEL

We often hear about automation replacing jobs... but have we explored how remaining roles will be transformed and new roles will emerge? There is no question that digitization and automation are breaking the traditional Finance Operating Model and how services are delivered. But this is only one part of the story. The other part is how organizations must transform their strategy to hire, motivate, and retain the workforce of the future. We’ll discuss how Finance can build a flexible and adaptable Operating Model to deliver services in a digital and global world.