March 23 - 26, 2020
Rosen Shingle Creek, Orlando, FL

Media Center

View SSOW 2019's Agenda

What to expect at SSOW 2019!Review the agenda at a glance for the upcoming 23rd Shared Services & Outsourcing Week North America. Preview the exciting site tours, skill-building workshops, and networking opportunities you'll experience at SSOW 2019! Download you cop ...

Trends Within Shared Services

10 Characteristics of the Top Performing HR Services Organizations

HR services has transformed into a strategic role gaining new objectives likes managing and developing talent within the workforce. This report explains the new role HR has taken over and the different tools that can be utilized to play the role successfully. This report contains:An analysis of the top performing...

Shared Services in North America 2019: Workforce Strategies, GBS Objectives & Key Measures of Success

This interactive report analyzes the Shared Services landscape in North America to provide insights on workforce strategies, top skill development priorities, popular tools & technologies for investments, objectives for Global Business Services (GBS), and key measures of success. This report takes an in-depth look at:Comparing popular workforce strategies in 2018...

North American State of the Shared Services Market Report 2019

Access the North American State of the Shared Services Market Report 2019 to learn about the trends and opportunities the occurring in the industry. Review the data and analytics provided by the top shared services leaders for insights into Shared Services. To receive a copy via email, please email

How to Build a Next Generation Shared Services Delivery Model

The standardization of shared services models has increased the importance of advancing future shared services processes. This article reviews Bureau Veritas’s Mumbai-based Global SSC and how they take on the next generation of shared services delivery models. Download this article to learn more about the synergies and business intelligence that...