COVID-19 AND ITS IMPACT ON SHARED SERVICES DELIVERY MODELS
COVID-19 has swept its way across the globe, and the North America and LATAM regions were not spared. SSON recently conducted a survey to gauge what the effects the virus had on the shared services delivery model, what the current challenges are for SSCs, and more importantly -- how they're KPIs have been changed. Grab our report to find out:
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