Rotate 90 Degrees: Change Your Point of View from Vertical Functions to Horizontal Processes

Rotate 90 Degrees: Change Your Point of View from Vertical Functions to Horizontal Processes

Many of us have been exposed to the Lean Six Sigma idea of flow...one of the core principles for operational excellence. Hand-offs between people or departments are the enemy of flow and greatly contribute to inefficient and ineffective processes. But even in our global, cross-functional, process oriented world, functional hierarchies continue to dominate organizations.

While most project teams are cross-functional, few operations team are. Shared Services is the perfect opportunity to rotate your organization to create & sustain end-to-end processes. In this presentation, John Sparks, Senior Director, Shared Services Operations & Implementation, World Vision, discusses:

  • How a process view changes everything
  • Practical examples that most companies experience
  • Developing a vision for creating sustained success with your end-to-end processes

To receive a copy directly to your inbox email enquiry@iqpc.com.


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