Ben Klingbeil

Director of Shared Services Conn's Home Plus

Conference Day One:Tuesday, September 1st 2020

Tuesday, September 1st, 2020

4:00 PM LESSONS LEARNED PANEL: Better Service & Increased Value – Deliver Improved Results to Your Business

You’ve gotten the first few years under your belt and are now in the thick of your next multi-year plan for SSO growth and development. In this session, hear from leaders with an impressive total number of years of experience in value-adding business services. This is your chance to pick their brains on a variety topic areas including:

  • Navigating internal politics, developing trust in operations, and creating opportunities for future growth
  • Creating a charge-back strategy for cost-of service. Should you be aiming to become a profit-center?
  • Moving from cost-saving prioritization to customer-centric

Check out the incredible speaker line-up to see who will be joining Ben.

Download The Latest Agenda