Bill Gillet

Partner PwC

Conference Day One : Tuesday, 21 September 2021

Tuesday, September 21st, 2021

12:50 PM KEYNOTE PANEL: Building and Retaining Value in the Face of Disruption; How GBS Earned a Seat at the Leadership During a Time of Massive Change and Uncertainty

Eisenhower said, “Plans are useless, but planning is essential.” This planning has allowed GBS organizations to solve business problems. And when have we seen more stark problems than during the pandemic? However, a bright spot in the pandemic has been for GBS leaders who have been able to prove that innovation runs rampant through their organizations, allowing their businesses to be agile and thrive in the toughest of times. This agility is proving to executive leadership that GBS is an innovation incubator. According to the SSON Analytics 43 percent of Shared Services organizations rank agility as the biggest priority, the ability to rise to any challenge is highly valued. This panel discussion will demonstrate how GBS organizations have done this, and the essential building blocks that need to be in place for shared services organizations to follow suit.


Check out the incredible speaker line-up to see who will be joining Bill.

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