March 23 - 26, 2020
Rosen Shingle Creek, Orlando, FL

Caroline Jecko-Parkes


Former VP, Global HR Shared Services
United Technologies

Workshops & Master Classes Day One: Tuesday, March 12th, 2019

Tuesday, March 12th, 2019


3:55 PM PANEL: Reaping the Benefits of Cloud Based HR Implementations

So many HR organizations are either evaluating or implementing cloud based apps for the massive benefits of simplification, enhanced employee experience and cost reduction. Yet, cloudbased systems also bring a host of challenges. In this session, participants will:
  • Highlight the opportunities and challenges of cloud-based HR systems
  • Learn the best way to implement SaaS to meet business needs
  • Ensure widespread adoption by employees
  • Mitigate concerns with IT and security issues

Day Two: Wednesday, March 13th, 2019

Wednesday, March 13th, 2019


10:45 AM HR Excellence: Driving a Fanatical Employee Experience via Self-Service

With the employee experience key to the success of shared services:
  • What common practices are SSOs employing to ensure that customers feel good about their experiences?
  • What self-services are you adding?
  • Which traditional models are no longer working or are still functioning?

Check out the incredible speaker line-up to see who will be joining Caroline.

Download The Latest Agenda