Craig leads Roche Diagnostics’ Finance Shared Service Center of the Americas in Indianapolis, IN. Craig started his career journey as an active duty officer in the United States Army retiring after 24 years of service in 2015. Craig started the second chapter of his career as a Finance Manager with Roche Diagnostics, a world leader in Biotech products. In 2018, Craig was named the Director of the Finance Shared Services of the Americas supporting 41 Roche affiliates. A recent decision to move operations to San Jose, Costa Rica has provided a unique opportunity to yet again lead an organization through adversity with a keen focus on employee engagement and development. Craig’s insights and lessons learned through this transition will be helpful for any Shared Services organization undergoing change.