March 23 - 26, 2020
Rosen Shingle Creek, Orlando, FL

Donn Vanderploeg

Vice President, NA
IBM Procurement Services

Day Two: Wednesday, March 13th, 2019

Wednesday, March 13th, 2019

10:45 AM Using AI Chatbots in HR Shared Services

With more and more HRSSOs moving from transactional to transformational:
  • How are HRSSOs using AI chatbots?
  • How are chatbots proving to be an effective solution in HRSS?
  • What processes do they handle well / not well?
  • What outcomes can you expect from using chatbots?
  • What customer service levels are increasing or decreasing?

Check out the incredible speaker line-up to see who will be joining Donn.

Download The Latest Agenda