Erin Champlin

VP, Global Services & Enterprise Transformation Johnson & Johnson

Erin holds responsibility for leading the overall ESP program implementation in addition to her role leading the creation and operation of Johnson & Johnson Global Services.

Erin joined the company in December of 2014 and had focused on defining the strategy, scope and transition plan for J&J Global Services. Working collaboratively with the ES&P Leadership Team. Functional Leaders and current Shared Services Leaders, Erin is building the process, technology and organization to deliver shared services operation for the company. Erin partners with HR, Finance, Procurement, and Information Technology to define and execute a robust plan to stand up and lead a multi-functional shared services organization. 

Erin brings more than 25 years of business services and executive leadership experience to J&J. In the past, she built and lead global business services (GBS) organizations for EMC Corporation, which include more than 2,300 employees across the globe in 6 major service delivery centers. In these centers she was responsible for the service delivery excellence ins support of finance, human resources, procurement, sales and marketing, delivery 30% savings to EMC Corporation while enabling increase revenue in renewal and product sales as a result of transformation initiatives. 

Erin earned a strong reputation as a strategic and pragmatic leader who focused on process and outcomes quality, built high preforming teams and continuously delivered strong results. She holds a Bachelor's Degree in Business Administration with a concentration in Computer Information Systems from Bryan University in Rhode Island. 

Conference Day One:Tuesday, September 1st 2020

Tuesday, September 1st, 2020


Given that as much as 70% of the workforce in some SSOs are female, there’s no question that shared services on the whole do well when it comes to the number of women employed. However, when analyzing the number of women in senior leadership positions, these figures drop dramatically. While a diverse leadership team makes business sense (with statistics from McKinsey showing that senior management teams enjoy a 3.5% increase in EBITDA for every 10% increase in female leadership) creating and maintaining this diversity is not easy. Intracompany mentorship and women’s groups have come some way in terms of helping to develop future leaders but crosscompany collaboration is key to finding unique solutions to both individual and industry challenges.

This masterclass is unique in that it is not just a learning opportunity, but a forum to create an informal network with your peers and understand how other companies are practically going about diversifying their workforce.

Areas covered:
  • Best practice approaches to recruitment and retention through diversity programs, leadership coaching and continued focus on tech skill development
  • Creating a strategy for D&I within your organization
  • How can work/life balance be achieved?
  • Influencing shared service organizational strategy: impact on the bottom line
  • Practical case studies
  • Creating women leaders: practical approaches to upskilling and developing those with leadership capacity
  • The role of digital: increasing the number of women with tech skills

Check out the incredible speaker line-up to see who will be joining Erin.

Download The Latest Agenda