According to SSON Analytics, 64% of 2019 survey respondents operate a CoE and within, CI is the third most popular area of specialization - after automation, analytics and SME. With E2E process ownership, a predominately young and globally diverse workforce, and a plethora of disruptive tech tools at your disposal, SSOs are uniquely positioned to be innovation hubs. But how to move from a process-driven culture based largely on transactional tasks to one that actively fosters ideas and continuous improvement?
During this session, attendees will learn how to:
Develop a CI program to optimize shared services and automation performance
Sustain your CI program with proven best practices
Communicate how the benefits of a CI approach impact your bottom line
Check out the incredible speaker line-up to see who will be joining Judy.