Michelle Baker-Crail

Vice President, Global Business Services S&P Global

Michelle Baker-Crail is the Vice President of Global Business Services (GBS) for S&P Global.  She manages a team of 250+ internal and third-party resources who are located globally and support the accounting and finance functions for the enterprise, including Source to Pay, Record to Report, and Order to Cash. Michelle is transforming the GBS organization in order to optimize resources and has improved and streamlined workflows and processes, including the use of Robotics and Automation.  She has developed a roadmap to continue to increase productivity, reduce costs, and improve the internal and external customer experience.  Michelle has been with S&P Global for almost 25 years and has held a number of positions within the Corporate and Divisional Finance teams.  Prior to her current role, she held the role of Senior Director of Transition and Transformation for GBS and led a number of lean and process improvement projects to drive efficiencies and reduce costs. She is a certified Six Sigma Black Belt and has a Bachelor’s degree from Temple University and has achieved RGCP and CGCE certification through the International Credit and Trade Finance Organization and the Thunderbird School of Global Management.  

Conference Day Two: Wednesday, September 2nd 2020

Wednesday, September 2nd, 2020

4:15 PM TechTalks - Interactive Panel Session

With standard E2E processes, long established centers and clear ROI, finance SSOs have been the logical first step for Automation rollouts. However in 2020, Finance leaders will know that RPA is just one part of the puzzle. In this session, hear how Finance leaders who are embracing disruptive tech to deliver millions in savings and in value. Learn how they are championing “digital finance”, what that means for their wider team structure, and how they are developing their talent to keep pace with the rapid transformation of the industry.

  • What the 2020 digital landscape looks like, and how to find the right partners for you
  • How others have approached automation - where were the easiest wins?
  • The role of AI, analytics and Blockchain on the future of Finance

Check out the incredible speaker line-up to see who will be joining Michelle.

Download The Latest Agenda