Scott has more than 27 years of consulting experience in aerospace and defense, education, energy, entertainment, healthcare, telecommunications, manufacturing, technology, retail, and transportation in the United States and abroad, including Asia, Australia, Canada, Europe, South America, and the United Kingdom. His areas of expertise include shared service design and implementation, employee service center design and implementation, outsourcing, operations improvement, organization design and staffing, human resource management, strategic and business planning, and change implementation and management. Prior to joining ScottMadden, Scott led the consulting practice for Connor Partners, Inc., a change implementation and turnaround consulting firm. He has also worked as a consultant with William M. Mercer and Deloitte & Touche. Scott received a B.A. from the University of Virginia in Charlottesville and an M.B.A. from the Goizueta Business School at Emory University in Atlanta.