Focused on Global Business Services operations, Shirley Gentile leads the implementation of strategic priorities developed in coordination with business and functional teams for O-I Glass, Inc. She has leadership responsibility for assessment and implementation of global, regional and functional process improvements and value creation opportunities. With a passion for driving operational excellence and a mindset for process improvement, Shirley is responsible for O-I’s Global Business Services centers located in Medellin, Colombia and Poznan, Poland as well as Customer and Payroll services for the North American Region. Shirley is responsible for managing integration and transition efforts within the GBS strategic roadmap. She is a KPMG alumni and leader with 29 years of experience in leading people, process and technology initiatives within Global Business Services, Financial Shared Services, Accounting, Information Technology, and Internal Audit. Shirley serves on the Leadership Toledo Board of Trustees and is an active member of United Way of Greater Toledo, Women’s Initiative committee.