has been leading global business services organizations for over 15 years with
a mission of freeing the business to create greater enterprise
value by leveraging the shared services model, process automation and
transformational change management. He
is currently is the Vice President of Global Business
Services for Underwriters Laboratories (UL), the
global leader in Testing, Inspection and Certification services.
Todd's has also led shared services operations at the US Dept. of
Transportation, Hertz and Cadbury prior to
What began as a journey to drive efficiency for UL’s Global Business Services functions has now expanded to developing ways to help the business gain insights on performance and customers across the UL organization. Now, a year after forming its automation Center of Excellence, the team is already automating 2 million tasks, saving over 100,000 hours of work with 500+ engaged users across 20 countries. Todd Blevins, Vice President, Global Business Services, UL along with Catalytic will share the global safety certification company's experience in building a successful automation initiative with shared services use cases, along with important lessons learned along the way.